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 When running a business, you must be aware of how important customer feedback is in improving your business and making it more relevant to the customers. Listening to and acting upon the customers’ feedback grows your brand credibility and people will be willing to trust in your brand more when they see you acting upon the feedback. A great social media agency in Delhi understands the importance of feedback and always finds innovative ways to gain more sources and ways to collect valuable outputs from the customers. This article will give you some actionable ideas through which you can collect more feedback from your customers. Host Focus Groups Focus groups are created for different segments of audiences and by analyzing your different audience demographics, you can create a focus group for a particular group of audience and learn their insights about your brand. Google+ circles help segment your audience based on their geographic location and industry, etc. Organizing a Facebook or